India's Ultimate Esports Arena is Here

Welcome to PGR ESPORTS. These Terms and Conditions ("Terms") govern your use of the PGR ESPORTS mobile application and services.

1. Eligibility

To use the PGR ESPORTS App, you must be a resident of India and at least 18 years of age. You are responsible for ensuring your participation is legal in your state of residence.

2. Account and Security

You are responsible for maintaining the confidentiality of your account information. You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

3. Fair Play

You agree to abide by our Fair Play Policy. Any form of cheating, hacking, or unauthorized software usage is strictly prohibited and will result in immediate account suspension and forfeiture of winnings.

4. Intellectual Property

The PGR ESPORTS App, its content, and all associated intellectual property are owned by PGR ESPORTS. You may not copy, modify, or distribute any part of the App without our prior written consent.

5. Limitation of Liability

The App is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free access. We are not liable for any indirect, incidental, or consequential damages arising from your use of the App.

At PGR ESPORTS, we are committed to providing a safe, secure, and fair gaming environment for all our users. This policy outlines the principles and rules of fair play on our platform.

1. Prohibited Activities

The following activities are strictly prohibited on the PGR ESPORTS App: (a) Using any unauthorized third-party software, bots, or scripts to gain an unfair advantage. (b) Colluding with other players to manipulate game outcomes. (c) Exploiting any bugs, glitches, or errors in the App. (d) Creating multiple accounts to circumvent rules or gain additional bonuses. (e) Sharing account details with other players.

2. Consequences of Violation

Violations of the Fair Play Policy will lead to severe consequences, including: (a) Immediate and permanent suspension of your account. (b) Forfeiture of all winnings and funds in your wallet. (c) Legal action if the violation involves fraud or other illegal activities.

3. Our Commitment

We employ a combination of automated systems and manual review to monitor for suspicious activity and enforce this policy. We reserve the right to investigate any user suspected of violating these rules and to take appropriate action at our sole discretion.

This policy governs refunds and cancellations for transactions on the PGR ESPORTS App.

1. Deposit Refunds

Funds added to your PGR ESPORTS wallet are non-refundable. All deposits are final and are intended for use in tournaments and games on the platform. In case of a failed transaction where the amount is debited from your account but not credited to your wallet, please contact our support team with transaction details for assistance. We will investigate and, if the claim is valid, process a refund within 5-7 business days.

2. Tournament Fee Refunds

Tournament entry fees are generally non-refundable. However, a refund will be issued to your wallet in the following circumstances: (a) A tournament is cancelled by PGR ESPORTS due to unforeseen circumstances. (b) You are unable to join a tournament due to a technical error on our end, provided you notify our support team within the stipulated time.

3. Cancellation

You cannot cancel your participation in a tournament once you have joined and the tournament has commenced. In the event a tournament is not full and does not start, your entry fee will be automatically refunded to your wallet.